nbn connectivity

Fixing a Breakdown in nbn Connectivity

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Narrabri Breakdown Services – Fixing a Breakdown in nbn Connectivity

Business Profile

Narrabri Breakdown Service is a small regional business based in the small town of Narrabri NSW, 521km from Sydney with a population of around 6,000.  Julie and her partner operate the Breakdown Service from a home office and via a workshop on their property.

Like many rural and regional businesses, they suffer from poor connectivity in general but specifically unreliable connection via NBN Satellite.  Connectivity was getting so bad that even logging onto the Satellite was a problem, often bringing their business to a standstill.

fixing nbn satellite

http://www.abc.net.au/news/2017-05-02/sky-muster-service-massively-improved-in-rural-areas-nbn-says/8488884

Business Needs

Brenton Roy, Powertec Northern NSW Sales Manager was speaking with one of his clients when they asked him to consult with Julie to come up with a solution for the NBN Satellite service problems she was experiencing within their home business.

After an initial meeting to review the site and the client problems, Brenton did an online survey of the address to work out whether a cellular option would be a good alternative for them.  Optus was the business carrier so the survey reviewed the business location and the Optus towers in the area to define whether the signal was sufficient to proceed down this path.

The Cellular signal report (below) shows perfect line of sight with only 3.32km to tower, although aim back (broadcast direction of tower) was ‘Weak’ because it was under 5kms.  Brenton recommended the Wideband Yagi to achieve a quality connection. Before progressing on a set-up like this you would normally look for a ‘Good’ or ‘Strong’ aim back. But after consulting with Powertec Technical Head, Brenton and he both they felt that the close distance, in combination with the right antenna would ensure there would be no issues.  Powertec provided a money back guarantee to the client that the install would be successful.

signal

 

 

 Product/s Used

  •  Robustel R2000-4L V2 Wifi 3G/4G Router Cat 4

The Robustel GoRugged R2000 V2 with Wi-Fi is a rugged 2G/3G/4G router offering state-of-the-art mobile connectivity for machine to machine (M2M) applications. This product is also for those that want an industrial 3G/4G modem for an internet connection, that can handle higher temperatures and robust applications.  Supports the new 4GX / 700Mhz band (B28)

  • Altai C1n Access Point 2.4GHz

The Altai C1n Access Point is designed to increase WiFi signal strength (transmission and reception) as well as the client’s throughput.

±45° dual slant patch antennas are optimised … so it provides 3 dB more gain as compared to other V/H polarized CPEs. The high performance antenna with 20 dB front-to back ratio, is on average 5 dB better than others in directional transmission without picking up unwanted signal.

coverage area

 

 

 

 

  • Blackhawk Wideband LPDA Antenna 698 – 2700 MHz 8/9 dBi (ANT-BH-YG-300)

All Blackhawk Antennas come with a 5-year warranty. The Blackhawk wideband antenna is a fantastic little antenna providing good performance with a lightweight, low cost design. There’s plenty of situations where a big, solid metal antenna is necessary, but also plenty where something quick and small can be just as useful. This antenna is great for areas where indoor signal is weak, and only a simple antenna on the roof is enough to give a fantastic improvement.

The Solution

The solution was cost effective and easy to set up.

The final products used consisted of an Optus Mobile Broadband sim in a Robustel R2000 V2 router with a Blackhawk Wideband Yagi positioned on the roof of their workshop and pointed at the Optus tower to receive the cellular signal. This set up achieved 40mbps consistent download and 20mbps consistent upload speeds.   The router is receiving 5 bars of Optus 4G+ signal.

The signal was then broadcast across specific areas of their property using an Altai C1n Access point.  This meant that they were now working with a full Wi-Fi signal throughout the house and surrounds.

 Expected Wi-Fi Broadcast Zone

 

 

 

 

 

 

 

Commentary

Where once they struggled to log in online, now the process is instant.

The system is working so well, Julie and her partner are reviewing whether to add another Altai C1n Access Point to broadcast the signal in the opposite direction where they work on their vehicles to enable them to log work without going back into the office.

The client has also completely discarded satellite services as the new solution has not dropped below 30mbps download at any point and is 100% reliable.

For more information on mobile and Wi-Fi solutions, please contact Powertec WiFi on sales@powertec.com.au.

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